GS2 › Governance in Practice

Revision note: E-Governance, Transparency, Accountability and Citizen Charters

  • 2nd ARC (2005–09): RTI (1st), Ethics (4th), e-Governance (11th), Citizen Centric Administration (12th)
  • Models: G2C, G2B, G2G, G2E; stages: information → interaction → transaction → transformation
  • NIC 1976, IT Act 2000, NeGP 2006, Digital India 2015, Aadhaar Act 2016, DPDP Act 2023
  • State models: Bhoomi (KA), e-Seva (AP), Akshaya (KL), Gyandoot (MP), Lokvani (UP), FRIENDS (KL)
  • RTI 2005: 30 days / 48 hours; s.4 proactive disclosure; s.8 exemptions
  • Citizens' Charter: UK 1991, India 1997; Sevottam (DARPG); Right to Services Acts (MP 2010); CPGRAMS
Revision card summarising E-Governance, Transparency, Accountability and Citizen Charters
One-page visual summary of the key points to revise.

Source: https://upscprep.in/upsc/gs2/governance-in-practice/e-governance-transparency-accountability-and-citizen-charters/ · UPSCPrep.in

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