GS4 › Attitude, Aptitude and Emotional Intelligence

Revision note: Emotional Intelligence in Administration

  • Goleman's five: self-awareness, self-regulation, motivation, empathy, social skills
  • EI can be learned: reflection, mindfulness, feedback
  • EI matters most in crises, negotiation and leadership
Revision card summarising Emotional Intelligence in Administration
One-page visual summary of the key points to revise.

Source: https://upscprep.in/upsc/gs4/attitude-aptitude-and-emotional-intelligence/emotional-intelligence-in-administration/ · UPSCPrep.in

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